Frequently Asked Questions

Find answers to common questions about Crayola Kid. Can't find what you're looking for? Contact our support team.

How do I get started?

Upload a clear photo, choose Standard (₹99) or Premium (₹149), enter your WhatsApp number, and pay via Cashfree. Download on the success page and receive your artwork on WhatsApp.

How do I receive my image?

After payment, download your HD image on the payment success page. We also send it to the WhatsApp number you enter at checkout (utility message + image file).

Why do you need my WhatsApp number?

Your number is required so we can deliver your finished image on WhatsApp and reach you about your order. Messages are transactional only (order ready and file delivery), not marketing newsletters.

What's the difference between Standard and Premium?

Standard renders in a bold, playful crayon style with thick strokes. Premium uses detailed colored-pencil techniques with subtle shading — more refined and gift-ready.

What photos work best?

Clear portraits, kids, pets, and family photos all work great. Both color and B&W photos are supported.

File size and formats?

Up to 20MB. JPEG, PNG, and WebP are supported.

Is it print-ready?

Yes! Premium outputs are high-resolution and look wonderful printed or mounted on a child's bedroom wall.

How long does it take?

Standard: 1–1.5 minutes. Premium: about 2 minutes with built-in 2K upscale.

Refund policy?

30-day money-back guarantee. Contact support if you're not satisfied.

Is this good for kids?

Absolutely! Parents love turning kid photos into playful art for the nursery. It's also a great birthday gift for younger children.

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