Crayola Kid

Shipping & Delivery Policy

How your crayon artwork is delivered: web download and WhatsApp.

Last updated: May 22, 2026

How fulfillment works
1
Upload your photo

Upload through Crayola Kid. Your file is queued for secure processing immediately.

2
Choose quality and pay

Select Standard or Premium, enter your WhatsApp number, and complete payment on Cashfree.

3
Processing

Our AI pipeline runs on Cloudflare Workers with Gemini or Replicate (depending on your order). Timing depends on your tier.

4
Receive your image

Download on the payment success page and receive WhatsApp delivery to your checkout number.

Digital Service Delivery

Crayola Kid is a digital-only service. There is no physical shipping. Your processed image is delivered electronically.

Instant digital fulfillment

After payment, your image is processed and delivered via the payment success page download and WhatsApp to the number you entered at checkout.

Delivery Process and Timeline

Typical fulfillment flow:

Payment confirmation (Cashfree)Usually instant
AI processing — standard tierThis may take 1–1.5 minutes — please keep this tab open
AI processing — premium tierThis may take about 2 minutes — please keep this tab open
Web downloadAvailable on payment success page when ready
WhatsApp deliveryUtility message + HD file to checkout number
Delivery Channels

Website download

  • High-resolution file on the payment success page
  • Secure, time-limited download links where applicable
  • Keep this browser tab open until processing completes

WhatsApp

  • Transactional messages only (order ready + image file)
  • Sent to the WhatsApp number required at checkout
  • Ensure the number is correct and WhatsApp is active on that device
Access Period

Download links and stored copies are kept for a limited period needed to fulfill your order and support requests, then removed or anonymized.

Save your image promptly after delivery. We recommend downloading from the success page and saving the WhatsApp file.

Service Availability

The service is available globally over the internet. Support hours are listed on our Contact page (typically Monday–Friday, 9:00 AM–6:00 PM IST).

Processing may continue outside support hours.

Delivery Issues and Support
  • Success page still loading — wait for processing to finish or refresh once
  • Download link expired — contact support with your order ID
  • WhatsApp not received — verify number, check spam/archived chats, then email support for a fresh link
  • Wrong number entered — contact support immediately with order ID

Important

If we cannot deliver your order after a good-faith attempt, contact help@netreads.in for a refund per our Refund Policy.

No Physical Shipping
  • No courier, postal, or customs fees
  • No shipping address required
  • No physical returns — digital service only
Policy Updates
  • We update the "Last updated" date when this policy changes
  • Material changes may be announced on our website

Questions About Delivery?

If you cannot access your image after payment, contact us with your order ID and WhatsApp number.

help@netreads.in